Cancellation recovery for small businessesFill cancelled appointments before they cost you money.
Waitlist Hero helps small service businesses recover lost revenue by instantly offering open appointment slots to customers on a waitlist.
"Every empty appointment slot is lost revenue."
No-shows and last-minute cancellations leave businesses with gaps they cannot easily fill. Waitlist Hero gives you a simple way to turn those empty spaces into booked appointments.
How it works
Four simple steps to recover lost revenue
Build your waitlist
Customers join your waitlist with their service and availability preferences.
Post an open slot
When a cancellation happens, create an open slot in seconds.
Send the alert
Matching waitlist customers are instantly notified via email and in-app alerts.
First to claim gets booked
The first customer to respond secures the appointment. Revenue recovered.
Why businesses love Waitlist Hero
Simple tools that pay for themselves
Recover lost revenue
Turn empty appointment slots into paying bookings.
Fill last-minute gaps
No more scrambling when someone cancels last minute.
Keep customers engaged
Your waitlist customers feel valued and prioritised.
Prove your ROI
Track exactly how much revenue the app recovers for you.
Reduce admin time
Stop calling customers one by one. Alert them all instantly.
Build a live waitlist
Always have customers ready to fill your empty spots.
Built for service businesses
If your business takes appointments, Waitlist Hero is for you
Simple, transparent pricing
Start free. Upgrade when you're ready.
Free
Try it out
- 1 business location
- 10 waitlist customers
- 5 alerts per month
- Email alerts
- Basic dashboard
Starter
For growing businesses
- 1 business location
- 100 waitlist customers
- 50 alerts per month
- Revenue recovery dashboard
- Email alerts
- Basic support
Pro
For busy businesses
- Unlimited waitlist
- Unlimited alerts
- Advanced matching
- Revenue dashboard
- Priority support
- SMS integration (coming soon)
Premium
For multi-location businesses
- Multi-staff support
- Multi-location support
- Custom branding
- SMS automation (coming soon)
- Advanced analytics
- Everything in Pro
Start filling empty slots today.
Join hundreds of small businesses recovering lost revenue with Waitlist Hero.
Start Free